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TickIT and ISO 9001 Certification Steps

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Frequently Asked Questions about AS 9100

 

Key Steps for TickIT Certification

         

Online Training Link (Quality University)  

What is TickIT?

The TickIT scheme promotes the use of standards to improve the quality management of software development. It provides a supporting certification process to enhance inter-company trading confidence. Because it is based on international standards, TickIT is both a national scheme (BS 5750 Part 1 is identical with ISO 9001 and EN 29001) and an international one. Its importance is that it is the only scheme involving certification by accredited bodies, and it is the only one which has been specifically designed for software development and delivery.

Who released TickIT?

In 1993, management of the TickIT scheme was passed from the DTI to DISC, part of the British Standards Institute.

Who needs to consider TickIT certification?

  • If you are a purchaser of software-based systems - stipulate TickIT certification. 

  • If you are a procurement agency - stipulate TickIT certification.

  • If you are concerned with software safety- stipulate TickIT certification

  • If you are a supplier of software-based systems-become TickIT certification. 

  • If you are an in-house software developer- become TickIT certification.

  • If you are involved in the purchase or development of software-based systems.

What are the benefits of achieving TickIT certification?

TickIT benefits include: internal process improvements, base lining the business, and meeting customer requirements.

What is the time duration required for a company to achieve TickIT certification?

TickIT certification can be achieved in as little as 90 days depending upon the company commitment.

What are the certification steps?

Please see http://accelcert.com/tickit.html for the steps to certification.

Where can I get help with consulting?

Please visit http://www.accelcert.com for assistance with consulting.

Where can I get help to achieve TickIT certification with a written guarantee?

ISO Accelerate Group offers written guarantee certification services with the condition your company will comply with recommendations.

Where can I get training for TickIT?

ISO Accelerate Group offers online, onsite, and customized training. Please visit http://www.accelcert.com for more information.

Where can I get online training and certification?

Quality University provides online training and certification. For more information, follow this link: http://www.qualityuniversity.com

My company is ISO 9001 certified. Where can I get help to upgrade to TickIT?

Please visit http://www.accelcert.com for more information.

Where can I get free cost information for TickIT consulting?

Please contact Accelcert at 1-888-476-9103 for specific quotes.

Where can I get free cost information for TickIT certification?

Please contact Accelcert at 1-888-476-9103 for specific quotes.

Where can I get a free audit checklist for TickIT?

Please contact Accelcert at 1-888-476-9103 for specific quotes.

For more information, please contact the National Accreditation Council for Certification Bodies:

Audley House
13 Placae Street
London SW1E 5HS
Tel:071-233-7111
Fax:071-233-5115 

 

*The above information is provided for the better understanding of the specific standard, certification process, consulting, and training resources. We do recommend that you or your company should refer to the latest standards and verify information and/or contact the resources listed, or as applicable.

 

Step 1
Prepare TickIT Implementation Plan and Detailed Schedule Accelerate & Clients
ACCELERATE
+ Prepare plan for the TickIT Quality System Development
(Accelerate will work with Client)
Step 2
TickIT Gap Assessment
ACCELERATE
+ Perform the TickIT Gap Assessment to Identify GAPS between the standard and what exist.
(Accelerate will prepare the report)
Step 3
TickIT Training (Auditors)
ACCELERATE
+ Train the TickIT Internal Auditors and Process Owners to the Standard.
Upon passing the exam, process owner taking training will get qualified as Internal Auditor
and Lead Auditor Accelerate will issue certificate.
Step 4
TickIT Implementation Training
ACCELERATE
+ Train process owners to TickIT Implementation Process.
(Accelerate will perform the activity)
ISO will issue certificate on passing exam.
Step 5
TickIT Quality Policy (Define & Document)
Accelerate & Client
ACCELERATE
+ Define TickIT Quality Policy to internal and external customers.
(Accelerate will prepare Quality Policy working with Client
Step 6
TickIT Quality Objectives
(Define & Document)
Accelerate & Client
ACCELERATE
+ Define TickIT Quality Objective with reference to Quality Policy.
(Accelerate will prepare working with Client)
Step 7
TickIT Measurement Analysis & Improvement
(Define & Document)
ACCELERATE
+ Define TickIT Measurement Analysis Process for continuous improvement.
(Accelerate will prepare working with Client)
Step 8
TickIT Quality Planning (Define & Document)
ACCELERATE
+ Define TickIT Quality Planning Process.
(Accelerate will prepare working with Client)
Step 9
TickIT Executive Management Training
ACCELERATE
+ Train TickIT Executive Management for the process for Conducting Management Review.
(Accelerate will issue certificate)
Step 10
TickIT Documentation of Data Control
-Development of a consistent
approval process
ACCELERATE
+ Define TickIT Documentation and Data Control Process for development
and Management of Documentation Control System.
(Accelerate will develop, works with Client, which include infrastructure for Documentation Control)
Step 11
TickIT Level I (Quality Manual)
ACCELERATE
+ Prepare TickIT  Quality Manual.
Document the Company Policy in the manual for compliance to the standard.
(Accelerate will prepare for Client)
Step 12
TickIT Level II (Standard Operating Procedures)
ACCELERATE
+ Define the TickIT process and the interaction between the processes.
Document each process in compliance with the standard.
(Accelerate will prepare with Client)
Step 13
TickIT Level III (Work Instructions) Draft
Accelerate & Client
ACCELERATE
+ Document the TickIT processes in detail if needed.
(Accelerate will work with Client)
Step 14
TickIT Level I (Quality Manual)
Approval/Sign-Off Client
ACCELERATE
+ Have Top Management sign the TickIT Quality Manual.
(Client works with Accelerate)
Step 15
TickIT Level II (SOP)
Approval/Sign-Off
Client & Accelerate
ACCELERATE
+ Have all TickIT procedures approved by process owners and concerned functions.
(Client works with Accelerate)
Step 16
TickIT Level III (Work Instructions)
Approval/Sign-Off
Client & Accelerate
ACCELERATE
+ Have TickIT work instruction signed-off by concerned functions.
(Client works with Accelerate)
Step 17
First TickIT Internal Audit (by qualified Internal Auditors) Client & Accelerate
ACCELERATE
+ Perform first TickIT Internal Audit. This audit will be conducted by independent Internal Certified Auditors. (Client will perform with support from Accelerate)
Step 18
TickIT Corrective & Preventive Actions, customer, vendor, quality Client & Accelerate
ACCELERATE
+ Do close loop TickIT corrective and preventive action for all issues including issues from Internal Audit (STEP 17). (Client will perform with  Accelerate)
Step 19
First TickIT Management Review (Performed by Management Rep. & Executive Mgmt.)
ACCELERATE
+ Conduct TickIT Management Review as per Management Review procedures. (Client works with Accelerate)
Step 20
Second TickIT Internal Audit (By Qualified Internal Auditors)
Accelerate & Client
ACCELERATE
+ Perform second TickIT Internal by Certified Internal Auditors (same as STEP 17). (Client works with Accelerate)
Step 21
TickIT Corrective & Preventive Action for 2nd Internal Audit
Accelerate & Client
ACCELERATE
+ Perform close loop TickIT corrective and preventive action (Same as STEP 18). (Client works with Accelerate)
Step 22
TickIT Second Management Review (By Executive Mgmt.) Client & Accelerate
ACCELERATE
+ Perform TickIT Management Review as per Management Review Procedure (same as STEP 19).
(Client works with Accelerate)
Step 23
Registrar TickIT Pre-Assessment (Optional Activity) Registrar Client & Accelerate
ACCELERATE
+ Registrar (an independent certifying body) to perform TickIT Pre-Assessment (Accelerate will support)
Step 24
TickIT Corrective & Preventive Actions to registrar finding Accelerate & Client
ACCELERATE
+ Do close loop TickIT corrective actions (same as STEP 18 & 21) (Client works with Accelerate)
Step 25
Accelerate TickIT Documentation Review
ACCELERATE
+ Accelerate Review the complete TickIT system for compliance to standard.
Step 26
Accelerate Assessment for TickIT
ACCELERATE
+ Accelerate perform TickIT audit for identifying issues to related Implementation.
Step 27
TickIT Corrective & Preventive Actions
ACCELERATE
+ Do close loop TickIT corrective & preventive action for all issues raised (STEP 25 & 26)(Accelerate works with Client)
Step 28
Final TickIT Registration Audit
ACCELERATE
+ Registrar perform the final TickIT Registration Audit. (Accelerate will support)
Step 29
Prepare TickIT action plan for registrar finding
ACCELERATE
+ Submit TickIT Action Plan & close Registrar Findings.. (Accelerate works with Client)
Step 30
Client Certified for TickIT
ACCELERATE
+ Accelerate Registered Client in Accelerate Database as "TickIT Certified"
Step 31
TickIT Maintaining Upgrade & Training
ACCELERATE
+ Accelerate will provide. (If desired)

ISO 9001:2008: Introduction & Awareness for meeting ISO 9001 requirements

ISO 9001:2008: Executive and Management Review for meeting ISO 9001:2008 requirements

ISO 9001:2008 Internal Auditor and Implementation

ISO 9001:2015 Internal Auditing/Auditor and Implementation

ISO 9001:2015 Capacitación del Auditor Interno in Spanish

ISO 9001:2015: Executive and Management Review for meeting ISO 9001:2000 requirements

ISO 9001:2015: Introduction & Awareness for meeting ISO 9001 requirements

 

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* based on Gap Assessment and if company follows all recommendations

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